FAQ's

PAYMENT METHODS

Prices are in U.S. dollars. All major forms of payment are accepted.

SHIPPING + DELIVERY

We ship worldwide to select countries. All orders are produced on-demand to maintain quality and reduce waste.

PRODUCTION TIME

Because every piece is created on demand, please allow 2-4 business days for your order to be produced and before it ships. Production times may extend slightly during peak seasons or high-volume periods.

We proudly ship to select countries worldwide. Shipping rates and options are displayed at checkout based on your delivery location.

Estimated delivery window once shipped: 

U.S. Standard: 6-10 business 

U.S Express: 3-6 business days 

International Standard: 7-14 business days

International Priority: 5-10 business days 

Note: Some items in your order may ship separately depending on availability and production flow.

What is your return policy?

All CREATASPARK pieces are limited release and made-to-order. All sales are final.

For details regarding replacements due to manufacturing defects, please visit our Returns & Exchanges page.

PRIVACY AND SECURITY

We are committed to respecting your privacy. We do not sell or disclose our customer information to other sources. During a sales transaction, your credit card information, if submitted, is never stored. Any information we collect from you is solely for the processing of your order. If you choose to sign up for our mailing list, on occasion we will send you special product offers in which you will have the option to unsubscribe at any time.